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THE NATIONAL CALL CENTER

Our call center in Dieppe offers many services in the management of your customer relationship. We put all our know-how at your disposal and our means which guarantee the success of your ambitious projects.

  • Hour 8:00 am – 8:00 pm and permanence on Saturdays
  • 10,000 calls answered each month, 13% solved by Hotline
  • Clients: All TOSHIBA affiliates of the French network and authorized retailers, all key account customers, including the government network Activities
  • Home reception
  • Qualifications of incoming calls
  • Input of requests for intervention and dispatch in the subsidiaries
  • Management of consumable orders
  • Service hotline / service department (Level 1, 2 and 3 support)
  • Outgoing calls
  • Telephone calls