Our call center in Dieppe offers many services in the management of your customer relationship. We put all our know-how at your disposal and our means which guarantee the success of your ambitious projects.
- Hour 8:00 am – 8:00 pm and permanence on Saturdays
- 10,000 calls answered each month, 13% solved by Hotline
- Clients: All TOSHIBA affiliates of the French network and authorized retailers, all key account customers, including the government network Activities
- Home reception
- Qualifications of incoming calls
- Input of requests for intervention and dispatch in the subsidiaries
- Management of consumable orders
- Service hotline / service department (Level 1, 2 and 3 support)
- Outgoing calls
- Telephone calls
